COVID-19 Booking Assurance

The situation regarding COVID-19 & related travel issues is changing daily. We are doing our best to keep up with the many issues that surround our guest’s ability to travel & join our trips. We understand that this continues to be a concerning time for all & we want to be as flexible as possible for all our guests while still ensuring we are able to support our operation & crew during this incredibly difficult time. For those unable to travel due to COVID-19 related flight / travel bans or who are suffering from related symptoms, if you are not insured for your trip, or your insurance declines coverage for your costs, we can offer to reschedule you to a future KM Blue Manta or New White Manta trip with the following conditions;

COVID-19 Booking assurance

  • Offer valid for 24 months from original trip date, on another KM Blue Manta or New White Manta trip, non-transferable, not to be combined with another offer, subject to availability.
  • New trip price must be less than or equal to original trip booking. If the new trip is of greater value the balance must be collected prior to new trip departure.
  • For whom travel plans have been made impossible due flight ban / cancellation, travel restrictions / or stay home notices.
  • Are unable to travel due to symptoms consistent with COVID-19 or have a travel or contact history which indicates possible exposure within 30 days of departure (Doctors note is required)
  • Offer valid for 24 months*, subject to review & depending on continuance of COVID-19 travel issues may be extended.
  • Note; anyone choosing simply not to travel due to fear of the outbreak is subject to normal cancellation terms.

WMD liveaboard diving SOP post Covid-19

  • White Manta Diving (WMD) Standard Operating Procedures (SOP) post Covid-19;
  • In light of the impact caused by Covid-19 (Coronavirus), we want to reassure you that our team will be focused round-the-clock on the health and safety of all our guests and crew. WMD are taking standards for hygiene and cleanliness very seriously, as well as additional steps to ensure the safety of our guests and crew members.
  • Max Pax; for our guests safety and comfort we have revised our trips, to 20 guests, until further notice.  We also have a no fee Single Occupancy offer, designed for our solo guest's social distancing in mind. For more details, please see our Offers page.

 

If you have any questions please, please feel free to ask away. Contact us info@whitemanta.com, where we will be happy to help.