Booking Information

Booking conditions:

  • To guarantee your booking, payment must be received within 3 working days of your booking. We accept 50% deposit (non-refundable) upon booking.  Full payment 6 weeks before departure.
  • We ARE still taking bookings, offering our COVID-19 Booking Assurance for all bookings.

Cancellation charges: 

  • Deposit & Balance payments made are non-refundable. 50% charged for cancellation before 6 weeks of departure, 100% charged for cancellation within 6 weeks of departure.
  • COVID-19; any decision on cancellation / trip credit to be made no earlier than 60 days prior to departure. See our COVID-19 Booking Assurance for details & conditions.

Indonesian destinations:

  • Prices exclude flight and accommodation on land, dive or travel insurance, marine park & harbour fees at US$200-US$250, fuel surcharge (if applicable), equipment rental, and onboard trip extras.
  • Prices include local airport & hotel transfers, all meals & accommodation on board, fruits, snacks, soft drinks, daily cabin service, dive guide, regular air tanks, belts, & weights, all dives
  • For full details of what's included & not included on your trip, please check your individual trip itinerary.

Fuel surcharge:

  • UPDATE (14-Apr-22). Fuel prices in Indonesia are now close to 100% higher than they were just one year ago, and it seems unlikely that we will see a significant change in the short/medium term.  While we reserve the right to implement without prior notice per guest for your trip, having been away for so long, we have made the decision to absorb this increase in our opening months of operation. However we cannot sustain these increased costs for long & have therefore, very reluctantly, come to the conclusion that we have no choice but to implement a fuel surcharge on future cruises..
  • From Septemeber 2022, all cruises will be liable for the following charges. The fees shown are per person and will be collected in advance of departure:
    1. Cruises including the Banda Sea/ Crossing trips: USD200/ pax.
    2. Cruises to Komodo, Raja Ampat, Sangalaki: USD150/ pax.
  • The above fees are subject to change at any point however we will not implement changes on a cruise that is less than 30 days from departure. All bookings will be invoiced for the fuel surcharge between 45-90 days prior to departure.
  • It is our greatest wish that fuel prices will stabilize soon and allow us to return to a situation whereby we can cancel the above surcharges. Many thanks for your understanding in the above matter.

Insurance:

  • Both dive and travel insurance are compulsory for our trips. Our trips are not inclusive of any form of insurance. We strongly advise all guests to purchase both adequate dive insurance and travel insurance.

Dive Insurance:

  • Dive insurance is compulsory for our trips. We recommend DiveAssure for their single trip policy cover.
  • In the case of trip disruption or cancellation due to unforeseen circumstances beyond our control any compensation provided will be in the form of future trip credit ONLY.

DiveAssure

Travel Insurance:

  • Travel insurance is compulsory for our trips. Our trips are not inclusive of any form of insurance. White Manta Diving cannot be held responsible for any trip disruption or cancellation due to unforeseen circumstances beyond our control or any flight / hotel expenses. This includes any costs related to COVID-19 issues, resulting in delay/ medical/ extraction/ quarantine/ or trip costs incurred due to potential positive testing / refusal of admittance to the country or your trip, before, during or after.
  • Guests must abide by our COVID-19 onboard Safety General Guidelines and Protocols, our COVID-19 Standard Operating Procedures (SOP), and the Health Protocols as set by the Government of Indonesia.
  • Any compensation may be provided will be in the form of future trip credit only, that are outside our normal cancellation policy.
  • We strongly recommend all guests purchase adequate travel insurance, that covers COVID-19 related issues, before, during, or after your trip. We strongly advise you to purchase a plan that includes Cancel For Any Reason (CFAR). Companies with such a CFAR option include; D.A.N Travel insurance, April International, CAT 70, HTH Worldwide. Please check coverage details with your insurance provider carefully before purchasing.
  • COVID-19; recommended reading (Forbes): Avoid These Travel Insurance Mistakes For Your Post-Pandemic Vacation.

DAN Travel insuranceAPRIL-International-logoCAT70-logoHTH Worldwide-logo

Indemnity:

  • An example of the indemnity form that you will be required to sign can be found here. Please review this form and feel free to contact us with any questions you may have before commencement of the trip. Reminder; to show dive insurance, dive credentials, and complete the boat specific liability/ regional & behavioural agreement at the beginning of your trip.

Bank account:

  • Payment charges: Please ensure you add on ALL transfer charges to amount owed normally by selecting 'OUR' in charges section. Note: Any shortfall in amount received due to set Rate of Exchange (RoE) discrepancy or unpaid transfer charges, you will be notified, and will be collected at the end of your trip.
  • Payment details: When making your payment by direct transfer please send us an email to confirm the amount and reference number of the transfer. Mail to:info@whitemanta.com

US Dollar direct transfers to USD DBS bank account, Singapore;

Bank: DBS Bank Ltd
Branch Address: 12 Marina Boulevard
DBS Asia Central
Marina Bay Financial Centre Tower 3
Singapore 018982
Account Number: 0015-002324-01-3
Account Name: White Manta Diving Pte Ltd
Account Address: 32 Gardenia Road, Singapore 578832
SWIFT Code: DBSSSGSG

Additional Information for International Transfers

 
Intermediary: JPMorgan Chase Bank, N.A
SWIFT Code: CHASUS33
FED ABA: 021000021
CHIPS ID: 0002
For Account Of: DBS Bank Ltd, Singapore (Swift code: DBSSSGSG)

 

Singapore Dollar direct transfers to SGD DBS bank account, Singapore;

Bank: DBS Bank Ltd
Branch: Thomson Plaza Branch
Account Number: 015-901435-5
Account Type: Current Account
Account Name: White Manta Diving Pte Ltd
Bank Route Code: 7171-015

Equipment rental

Diving Gear: Full Set US$50/ diving day (except Large tank) or if individual items then following rates apply per diving day*

  • BCD US$12
  • Regulator US$12
  • Dive Computer US$12
  • Wetsuit US$8
  • Fins, Mask US$5
  • Large Tank US$12
  • Torch* US$12/ night dive.

Diving Gear Items priced per diving day* and is subject to availability.  Note: Torch rental* priced is per night dive.